Question: Managing resistance is an action often needed to successfully implement a large organizational change in an established hospital practice. Potential resistance should be first planned

Managing resistance is an action often needed to successfully implement a large organizational change in an established hospital practice. Potential resistance should be first planned for during which of the following phases of the ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) Change Model?

A) Knowledge

B) Ability

C) Reinforcement

D) Desire

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