Question: Many managers complain that they are often held accountable for costs they cannot control. Think about a personal or professional situation in which you were

Many managers complain that they are often held accountable for costs they cannot control.

Think about a personal or professional situation in which you were financially responsible for something outside your control. How did you handle the situation?

What do you think the behavioral implications are of holding managers accountable for variances they can

t control?

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