Many variables build the framework for quality management theory. Which is a true statement about the quality management content variables presented in Chapter $2?$

a$.$

Cross$-$functional teams weaken the company$$s environment and infrastructure.

b$.$

Organizational leaders have the authority and monetary capability to drive quality assurance and employee improvement.

c$.$

Gathering and analyzing customer data is invasive and leads to poor quality management efforts.

d$.$

The need to make large, breakthrough improvements precludes continuous improvement.