Question: Maple Leaf processes and manufactures high-quality maple syrup for distribution to secondary processors in the province of Ontario. Maple Leaf has a superior reputation as

Maple Leaf processes and manufactures high-quality maple syrup for distribution to secondary processors in the province of Ontario. Maple Leaf has a superior reputation as a premium producer of maple syrup in Ontario. As a result of years of wear and tear on the production line, a critical machine in the production process has begun to produce quality issues with the syrup product. Maple Leaf is considering replacing the old machine with a new machine, either the American made Super or the Quebec made Duper. The American manufacturer and the Quebec manufacturer have provided Maple Leaf with the following data on the estimated costs of operation of each machine brand at various levels of hours of operation:

Month

Hours

Super

Duper

January

4,400

$ 125,000

$ 160,000

February

2,900

97,000

120,000

March

32,840

280,000

300,000

April

8,150

180,000

200,000

May

16,352

225,000

260,000

June

61,700

438,000

368,000


The Canadian government provides tax credits to companies who buy manufacturing equipment within its borders, but the application process is complex and there are multiple criteria that must be met to take advantage of the tax credits.

The production supervisor has come to you, as the CFO, who is responsible for providing a report on which machine to purchase, to tell you that the quality issues are not that serious and would probably not be noticed by the customers. In addition, the downtime in the production line may affect the ability to delivery the customer orders on time. The production supervisor’s bonus is partly based on the critical success factor of delivery times met. Your CEO is not yet aware of the quality issues that have been reported by quality control.

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