Question: Margaret is in the process of developing a message using the direct 1 point approach to inform a customer that the company is currently all
Margaret is in the process of developing a message using the direct
point
approach to inform a customer that the company is currently all sold out of the AT model lawnmower that he wished to purchase. Which of the following lines would best form the opening lines of this message?
A The AT model lawnmower is the bestselling lawnmower in the market right now and a favourite of homeowners across the country.
B We regret to inform you that we are currently all sold out of the AT model lawnmower that you had requested.
C We are currently all sold out of the bestselling AT model lawnmower that you had requested.
D Summer is peak season for us and we usually see a marked spike in demand for our entire range of lawn mowers during this time; it's no different this time.
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