Question: Margolis and Stoltz ( 2 0 1 0 ) discussed how managers can build psychological resilience - the capability to respond quickly and constructively to

Margolis and Stoltz (2010) discussed how managers can build psychological resilience - the capability to respond quickly and constructively to crises.
a. What are the two common emotional traps people fall into when adversity strikes?
b. How can managers shift from reflective, cause-oriented thinking to active, responseoriented thinking?
c. What are the three types of questions managers should ask themselves when dealing with adverse events?
Margolis and Stoltz (2010) discussed how managers can build psychological resilience

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