Maria called regarding her confusion about who you are and what your role is, despite the fact that the attorney explained this to her at the initial interview. Maria needs some reassurance about confidentiality. Please include a paragraph in the letter that briefly explains the role of a family law paralegal, and also explains that you have an ethical obligation to maintain client confidentiality with limited exceptions. For assistance with this paragraph, review sections 1.5 and 1.7 of the National Federation of Paralegal Associations, Inc. Model Code of Ethics and Professional Responsibility. Here is the link