Question: Marketing applies a customer - oriented mindset and, through particular marketing activities, tries to make initial contact with customers and move them through various stages
Marketing applies a customeroriented mindset and, through particular marketing activities, tries to make initial contact with customers and move them through various stages of the relationshipall with the goal of increasing lifetime customer value. Which of the following would fall under the "Providing a Satisfying Experience" category?
Question options:
Understand what these customers want
Find desirable target customers, including those likely to deliver a high customer lifetime value
Track how customers needs and wants evolve
Anticipate and respond to evolving needs
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