Markov Analysis information. Transition probability matrix current year 1 2 3 4 5 exits 1. Tore associate 0.53 0.06 2. Shift leader 0.00 0.50 3. Department manager 0.00 0.00 4. Assistant store manager 0.00 0.00 5. Store manager 0.00 0.00 matrix Current year 1 2 3 4 5 exit 1 sore associate 0.53 0.06 0.00 0.00 0.00 0.41 2 Shift leader 0.00 0.50 0.16 0.00 0.00 0.34 3 Department manager 0.00 0.00 0.58 0.12 0.00 0.30 4 Assistant store manager 0.00 0.00 0.00 0.48 0.08 0.40 5 Store manager 0.00 0.00 0.00 0.00 0.66 0.34 Forecast of availability Next year Current workforce 1 2 3 4 5 Exit 1 Store associate 8500 4505 510 0 0 0 3485 2 Shift leader 1200 0 600 192 0 0 408 3 Department manager850 0 0 493 102 0 255 4 Assistant store manager 150 0 0 9 69 12 60 5 Store manager 50 0 0 0 0 33 17 Gap analysis Net year 1 2 3 4 5 Exit Year end total (column sum) 4505 1110 694 171 45 External hires needed (current workforce-total) 3995 90 156 -21 5 A. What is the percentage of turnover of store associates? ____________ B