Mars Petcare Situational Assessment

$\backslash (2/25\backslash )$

You are a maintenance technician in the Eukanuba plant. One of your coworkers called in sick today so there are fewer maintenance technicians available than normal. Your shift is nearly over, and you've just received a few maintenance requests from some machine operators. Also, you still have some planned maintenance checks to do on a list of other machines which have not had any reported problems today.

Based on the scenario, select which statements would be most effective and least effective.

Select the $\backslash (\backslash$uparrow $\backslash )$ most effective response:

Before your shift ends, only attend to themaintenance requests since the machines on your planned maintenance checks are still working.

Prioritize the maintenance requests thatare the most urgent only and then carry out the planned checks if you have time before your shift ends.

Let the machine operators know you will work through your planned maintenance checks quickly and then try to help them.

Ask your supervisor whether you should complete your planned maintenance checks now or wait until the next shift.