Question: Match each term with the correct statement below. Demonstrating insulting, rude, or violent language or behavior Answer 1 Question 1 Choose... A commitment to providing

Match each term with the correct statement below. Demonstrating insulting, rude, or violent language or behavior Answer 1 Question 1 Choose... A commitment to providing high-quality customer service to all customers Answer 2 Question 1 Choose... The ability of an organization to consistently give customers what they want and need Answer 3 Question 1 Choose... Understanding or showing concern for someone's feelings or position Answer 4 Question 1 Choose... People or other organizations that buy or use the products and services provided by the organization Answer 5 Question 1 Choose... Abilities that allow one to interact with others effectively Answer 6 Question 1 Choose... Departments or employees within an organization who use the products or services provided by others within the organization Answer 7 Question 1 Choose... Exchanging text messages in real time via a computer or other device such as a cell phone Answer 8 Question 1 Choose... Sending a message without words Answer 9 Question 1 Choose... Plans of action for achieving goals Answer 10 Question 1 Choose

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