Question: Match the correct choices. Involves the SOP (Standard Operating Procedures). Works on development and popularity. Critical for service's satisfaction. should solve a customer problem or

Match the correct choices. Involves the SOP (Standard Operating Procedures). Works

Match the correct choices. Involves the SOP (Standard Operating Procedures). Works on development and popularity. Critical for service's satisfaction. should solve a customer problem or create a benefit. Makes the intangible part, tangible! Should reflect quality and performance. Includes outbound travel decisions

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