Match the following (5 marks) Application Type Description Word Processor Navigate, explore, and find information on the internet. Database Management System Maintains electronic calendars, address books, and to-do lists Presentation Graphics Prepare text-based documents e.g. letters Browser Presentations Information Manager Urganize and manage data and information 4 Question 2 [Total 17 Marks al Explain the following i Enterprise Resource Planning (ERP). (3 Marks) ii. Supply Chain Management Systems (SCMS). (3 Marks) it. Customer Relationship Management Systems (CRMS) (3 Marks) iv Electronic Data Interchange (EDI). (3 Marks) b) Outlines Customer Benefits of RFID. (5 Marks) Question 3 [Total 15 Marks) al Information Technology is very important in logistics processes. This is because of its immense contribution to the growth Logistics and supply chain processes. Briefly state and explain 4 areas where Information technology can enhance logistics processes. (6 Marks) b) 1 Briefly explain Software as a service (SaaS). (3 Marks) ii. Discuss two issues/challenges faced by Saas. (6 Marks) Question 4 (Total 18 marks) Discuss the various key Capabilities of Supply Chain Visibility Software (14 marks) b. Outline the major Limitations of barcodes. (4 marks) a