Question: Match the following descriptions and examples with the four performance perspectives in the balanced scorecard ( a d ) . Question 6 options: Focuses on
Match the following descriptions and examples with the four performance perspectives in the balanced scorecard ad
Question options:
Focuses on traditional accounting measures of performance, such as net income and cash flow
Focuses on obtaining and retaining customers and customer base
Focuses on research and development initiatives and employee training, retention, and satisfaction efforts
Focuses on operational efficiencies and issues like improving manufacturing performance
Financial
Internal processes
Learning and growth
Customer
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