Match the key term to the definition using the identifying number.

Key Terms	Answer	Definitions
Character		Personal power that makes people attracted to you.
Charismatic power		Power that is earned by ones knowledge, experience or expertise
Coercive power		When an individual believes his or her culture is superior to other cultures
Confidential		Societys moral standard of right and wrong
Conflict of interest		Power based on an individuals ability to obtain and share information
Connection power		Important beliefs that guide an individuals behavior
Culture		Three questions to help an individual make an ethical decision
Diversity statements		The unique qualities of an individual
Ethics		Using someone elses legitimate power
Ethics statement		Obtaining and using power
Ethnocentric		When debts and obligations are created for doing something
Expert power		Personal standard of right and wrong
Glass ceiling		Describing an individual or group of individuals based on past actions
Glass wall		The power that is given to you by the company
Implied confidentiality		Ones understanding or interpretation of reality
Information power		Statements that remind employees that diversity in the workplace is an asset and not to engage in prejudice and stereotyping
Integrity		Negative power that uses threats and punishment
Labeling		Different behavior patterns of people
Legitimate power		The ability to influence someone with something of value
Levels of ethical decisions		A favorable or unfavorable judgment or opinion toward an individual or group based on ones perception.
Morals		Matters that are private
Perception		Groups of individuals who are protected from discrimination based upon civil rights legislation
Politics		Differences among coworkers
Power		An employees obligation to not share information with individuals for whom the business is of no concern
Prejudice		Making a generalized image of a particular group or situation
Protected class		When someone consistently behaves in an ethical manner
Race		Acting against someone who is a member of a protected class
Reciprocity		A position to influence a decision from which you can benefit directly or indirectly
Reward power		Ones ability to influence anothers behavior
Stereotyping		Invisible barriers that frequently make executive positions off limits to those in a protected class
Values		Invisible barriers that frequently make certain work areas or work-related places off limits to those in a protected class
Workplace discrimination		A formal corporate policy that addresses the issues of ethical behavior
Workplace diversity		People having certain physical traits