Match the term in Column A with the correct description on Column B:

Column A

Column B

a$)$ Process

i$)$ The ideal series of transformational processes whereby

management

each step increases the value of an item.

ii$)$ Reducing the number of products or service components

b$)$ Capacity

and processes to only those needed by the operations

manager.

c$)$ Operations

iii$)$ Utilising human resource potential and creativity by

design

investing in human capital.

d$)$ Value chain

iv$)$ Aiming for streamlining and simplicity by making it easy to

provide goods and services without error

v$)$ Organising resources into multiple chains of

customers each focused on a product or service.

Choose the correct combination: