MATCHING (5 items x 2 points) Match each description to its equivalent term. Drag your answer from the choices below and drop it on the corresponding box on each item's right. Match each item to a choice: This method of analyzing a service process refers to a plan that displays the interaction between the departments, elements, and activities as part of one entity. This component of the service design refers to the artifacts and the products needed to perform a service successfully. It is a term related to the physical structure or model of products aimed to provide more value, efficiency, or enhanced performance. It is the activity of planning and organizing an organization's resources to improve the interaction between service providers and guests. This service design principle means every stakeholder should create a visual expectation of the product and service. Choices: Evidential Service Design Blueprinting Design Props