Question: Matching customers wants with process solutions Customer shopping for a sump pump Customer shopping for a new car Customer performing home repair Cost - conscious

Matching customers wants with process solutions
Customer shopping for a sump pump
Customer shopping for a new car
Customer performing home repair
Cost-conscious grocery shoppers
Customers looking for furniture
A grocery store is trying to reduce inventory
Customer-value of availability of these processes
Customers looking for a good auto repair
A.Price
B.Delivery reliability
C.Delivery speed
D.Quality conformance
E.Product/service range
F.Design
G.After-sales support

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