Matching Influence Tactics to Outcomes $($Keyboard Navigable Alternate Version$)$

Matching Influence Tactics to Outcomes

There are nine common influence tactics you can use to affect and change others$$ behaviors. Research suggests that some tactics are more effective than others. This activity is important because as a manager not only should you should understand and be able to use a range of influence tactics, but you should also understand which tactics are most likely to work in a given situation.

The goal of this exercise is to challenge your knowledge of the lessons you$$ve learned about the relative effectiveness of influence tactics.

Read the short scenarios of someone either following or violating lessons about the relative effectiveness of influence tactics. Then, select the lesson that the scenario best depicts being followed or violated.

$1.$ Lorenzo wants his boss to give him a good performance review, so every single time he sees her, he pays her a compliment about her clothing, appearance, or something else superficial.

$($Click to select$)$

$2.$ Nami agrees with every single thing her boss says in every single meeting.

$($Click to select$)$

$3.$ Ryan knows that he can get the raise he wants if he puts pressure on his supervisors. But this doesn$$t feel natural to Ryan, so he decides to take an approach that is truer to who he is$.$

$($Click to select$)$

$4.$ Tia knows that introducing a new software platform at her company is going to be a source of stress for her employees who are accustomed to doing things in the old platform. Therefore, Tia elicits feedback from each employee on what they would like to see in a new platform that the current platform doesn$$t offer.

$($Click to select$)$

$5.$ Veronica wants her employees to volunteer at the company$$s annual charity fundraiser, so she shows them some corporate footage of the people who have been helped by the fundraiser in the past.

$($Click to select$)$

$6.$ Danielle feels strongly that the best way to get her boss to notice her hard work is to keep producing and doing a great job, rather than to be a kiss$-$up$.$

$($Click to select$)$

$7.$ Marques wants to be a great manager and knows this involves learning to influence people effectively. He signs up for a course on power and social influence in business to hone his skills.

$($Click to select$)$

$8.$ Abir is never comfortable getting coworkers to agree with him by reminding them of how good of a friend he$$s been to them. But he decides to use this tactic anyway because he knows it$$s more effective than some of the other tactics

$($Click to select$)$

$9.$ Eric is skilled at getting people on his side by making understated comments indicating that he shares their opinions on work$-$related matters.

$($Click to select$)$

$10.$ Wasim wants to get everyone in his team on board with his suggestion, so he starts making promises to each team member about how he$$ll help them out the next time they have an idea they want the group to embrace.

$($Click to select$)$

$11.$ Chloe doesn$$t try new tactics for influencing her peers or supervisors because she knows that if she isn$$t good at a tactic now, there$$s no way to get better at it$.$

$($Click to select$)$

$12.$ Shin$$s subordinates don$$t like participating in team meetings. Shin reminds them that he is their boss, and if they don$$t show up$,$ he has the authority to punish them.

$($Click to select$)$