Maura Ruiz has been working in the e$-$learning industry for over eight years. She is aware of

the fact that in this industry, once an employee has learned his or her job, the work becomes

fairly automatic and competence can be achieved rapidly. She has been noticing how in her

team, this competence has come along with a lot of complacency; the employees, though

able,

are unwilling to work hard. According to the situational leadership theory, to rectify this

situation, Maura would benefit the most if she uses the

style of leadership.

task$-$oriented

directive

production$-$oriented

participative