May have an established relationship with a competitor:

Select one:

a. Loyalty Objection

b. Price Objection

c. Feature Objection

d. Information-seeking Objection

Where value is created by partner collaboration:

Select one:

a. Open Business Model

b. Partner Model

c. Multi-sided Platform

d. Closed Business Model

People who innovate within a business are:

Select one:

a. Managers

b. Intrapreneurs

c. Entrepreneurs

d. Innerpreneurs

Gross profit divided by Turnover equals:

Select one:

a. Gross Profit Margin

b. Return on Total Assets

c. Return to Shareholders

d. Operating Profit Margin

Strong Networks include:

Select one:

a. Accountant

b. Lawyer

c. Brother

d. Neighbour

Some of the features are not up to the customers approval:

Select one:

a. Price Objection

b. Loyalty Objection

c. Information-seeking Objection

d. Feature Objection

Forcing a decision between options (price, model, etc.):

Select one:

a. Summary Close

b. Quotation close

c. Trial Close

d. Alternative Close

To evaluate performance, you should:

Select one:

a. Hire a Manager

b. Hire an accountant

c. All of the above

d. Forecast

Current assets Current liabilities equals:

Select one:

a. Total Asset Turnover

b. Stock/Inventory Turnover

c. Debtor/Receivables Turnover

d. Current Ratio

Helps develop competitive advantage against other companies in your market:

Select one:

a. E-Commerce Strategy

b. Marketing Strategy

c. Business Strategy

d. Product Strategy

80% of your sales typically comes from:

Select one:

a. Served Available Market

b. Penetrated Market

c. Potential Market

d. Total Available Market