Question: May I get a brief example of the below? 1. Selectaservicefirm 2. Prepareafirstdraftoftheauditquestionnaire. 3. Conductaudit(surveycustomersandmanagers). 4. Analysisofperceptiongapsbetweencustomersandmanagers. 5. Preparerecommendationsandpresenttomanagement.

May I get a brief example of the below?

1. Selectaservicefirm

2. Prepareafirstdraftoftheauditquestionnaire.

3. Conductaudit(surveycustomersandmanagers).

4. Analysisofperceptiongapsbetweencustomersandmanagers.

5. Preparerecommendationsandpresenttomanagement.

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