Question: MBA business operation management. Please include references. What is the difference between a products or goods versus services? Give some examples based upon your experience

MBA business operation management. Please include references.

What is the difference between a "products or goods" versus "services"? Give some examples based upon your experience as a customer or as a provider.

Many people state that their organization has no customers. Is it possible for a business, or department within an enterprise, not to have customers? Why or why not?

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