Melissa has been late to work multiple times this week. Her boss calls her in and points out that she has been tardy for her shift repeatedly. She then inquires whether Melissa is doing okay and if she can do anything to support her or provide flexibility. Later that day, Melissa complains to human resources about the "hostile" conversation she had with her boss and she insists that no flexibility or suppor was offered. Melissa's differing recollection of the conversation is best described as $\_\_\_\_\_\_\_\_\_\_$

Group of answer choices

red flag words

information overload

filtering

none of the above