memo

15 10 1710 Assignment 2: Response Memo (due Thursday, July 8th, my midnight) Case Study #1: Holiday Work Schedule As a member of the Hospital Personnel Committee at St. Paul's Hospital, you received the following e-mail from the hospital operations manager The Covid-19 cases are finally dropping in number and the BC Government is relaxing the travel restrictions. Understandably, with the British Columbia Day in August and Labour Day in September approaching, many employees will want to take extra time off People want to convert three-day weekends into four- and five-day leaves We need to maintain staffing levels even on official holidays. Some errployees have complained that supervisors allow their friends to take special time off around three day weekends. We need to develop a fair policy. Perhaps senior people should have first choice for time of Please come up with suggestions for a fair staffing system Remember that certain critical staff members cannot be absent at the same time Your Task: Write a response memo for a fair and equitable staffing plan for the upcoming holiday periods Explain why you think your plan will work. Focus on improvements in health services. Address your message to Hospital Operations Manager Jennifer Woo Below is badly written meno you can use for details St. Paul's General Hospital MEMORANDUM Date: July 12, 2021 To: Jennifer Woo From: John Janssen Subject: Holiday Changes I agree that we need to inprove our staffing during holidays. Those who have been working less than two years should have mandatory holiday duty to allow those with more seniority to take time off for August, especially. For other holidays there could be revoking shifts. Yes, this could work The best thing we could do is have a meeting and get everyone's opinion on the matter. That would keep everything fair. Then we could post that information on our staff Web site. We could even post the sign-up list there to help people figure out when they have to work Further, I think we could make exceptions for some holidays with workers who have been with the hospital less than two years if there are many children involved or if there are special circumstances. The personnel committee could look at these individually. Right now we do have many complaints of favouritism This shouldn't be happening at the hospital In terms of critical staff, we first need to make sure that we have enough staff at all times so that one person is not always working Does that make sense? Once that is the case, they could take turns working on any holidays that arise and could also submit any special requests beforehand 9 10 11 12 13 114 15 16 . . Tips for Success: Be sure you have read and understood Chapters 1, 2, 3, and 4 (pg. 70-75) in our textbook and the course content on writing memos before starting this assignment Review the online discussion boards and comments. Study the case carefully before you begin. You are permitted to ask the instructor questions about the case. Before writing, spend time determining your purpose, analyzing your audience, and considering how they are likely to react. Use a bulleted list or other strategies to organize and highlight important information Be very careful about establishing an appropriate tone and selecting only necessary information to include in your email. Remember that a professional, friendly tone will get results. If you write with an authoritative tone, your employees will not feel respected and may not respond well. . . . 12 13 1 14 15 16 17 18 . L Use positive language as much as possible and ask yourself how you would react to your wording if you were the recipient. Tell the employees what they can do. Put forward solutions. It's a good idea to read your message out loud in order to gauge its impact and overall tone Remember to set up your document as if it were an actual memo you must include To, From and Subject headers. You may use a Word template if you like. Remember less is often more in situations such as this. Make sure your content is complete and specific, but still concise. Limit your memo to one page, maximum. Don't simply copy and paste details from the scenario: put the message in your own words. Some parts of the case study have been badly written or written in an inappropriate tone on purpose. Proofread carefully you will be graded on spelling and mechanics, tone and style, grammar, format, and content Be creativel You can make up and add any reasonable and believable details to your memo . . ***Use the Memo Assignment Evaluation Checklist to double-check that your memo fully meets the criteria before you submit your assignment