Memo Assignment: Ozark Feed $(80$ points$)$

This case study focusses on Enterprise Resource Planning selection and implementation at a mid$-$sized

animal feed corporation. For this assignment, you are to work on your own. You will take the role of

Christopher Page, CEO, Ozark Feed and Ag Corporation, who will make the final decisions about the

scope and implementation of a new ERP system.

For this case, we ask you to determine which of three ERP development proposals to select, and to

provide recommendations for implementation. You will first create a decision matrix that will help you

rank the three proposals. We suggest that you consider the appropriateness of each of the proposed

ERP implementations in terms of variables such as cost$,$ complexity of implementation, time$-$line for

implementation, maturity of the organization, risk and$/$or other variables that you believe to be

important. You should also carefully consider Ozark$$s role in the animal feed industry, its values, and the

organization$$s structure when evaluating the different proposals.

Next, you will write a one or two page memo to Leslie Daniels, CFO and Raj Johnson, IT Head, of Ozark

summarizing your decision about which of the ERP proposals you have selected, and provide an initial

set of recommendations for planning and implementing the ERP.

You should include your thoughts on which consultancies to approach, what the vision and blue print for

the ERP should be$,$ who should be involved in the ERP development process, the implementation and

testing process, and a timeline for $$Go Live$.$

The memo should include your rational for your decisions based on the case narrative and the data

presented in the Exhibits. Consider things such as profit margins and expected growth of industry, the

challenges to customer service and waste caused by manual recording of processes that are not inter$-$

related, and the costs vs$.$ benefits of the different vendor software offerings for Ozark$$s key business

applications $($See Case Exhibits $3-7).$

Please submit the memorandum, along with an Appendix that contains your decision matrix. The

grading rubric for this assignment is as follows:

Decision Matrix and Memo Points

Good Decision Matrix Criteria $15$

Decision Matrix Clear and

Understandable

$10$

Proposal Selection is Well$-$rationalized $15$

Recommendations for ERP

Implementation are Complete

$20$

Effective Use of Data from Exhibits $20$