Question: Messaging and Texting at Work Instant messaging and texting have become powerful communication tools. Both are used to quickly exchange short messages and can be

Messaging and Texting at Work

Instant messaging and texting have become powerful communication tools. Both are used to quickly exchange short messages and can be sent by handheld devices. Understanding the proper protocol for instant messaging and texting in the workplace will increase your professional credibility and improve your communication.

Text messaging is exchanged between

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Users usually

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for the service.

Consider the scenario, and then answer the question.

Messaging and Texting at Work Instant messaging and texting have become

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