MGT $201$

Is conflict at work always capable of resolution through the application of managerial conflict resolution models?

A brief background: Due to incompatible values, beliefs and behaviors of organizational participants, academics and practitioners argue that conflict at work is inevitable. Yet, many academic texts tend to offer simplistic prescriptive models which seem to provide us with only a partial understanding of the sources and nature of$,$ and potential resolution techniques, to organizational conflict. In this reflective essay you are required to reflect on a scenario where you have found yourself in conflict over an issue at work in which you believe that the resolution offered by your manager was not appropriate in resolving the issue Alternatively, you can reflect on a scenario where your colleagues have been involved in a workplace conflict. If you are not working or have never worked in the past, you can research and use any $$good$$ case study on workplace conflict, from a text you have read. If your assignment is based on a text, you must attach the relevant section $($of the published text$)$ in your appendix section.

Assignment Tasks and Indicative Contents:

$1.$ Identify the nature of the conflict and critically analyse how values, beliefs, behaviours, and competencies might have impacted the conflict.

$2.$ Critically analyse the roles of communication, negotiation, and influence in the conflict.

$3.$ Critically analyse the roles of Power and Control in the conflict.

$4.$ Recommend an approach for resolving such a conflict in the future.

The following Learning Outcomes are tested in the assignment.

$1.$ Appraise and evaluate personal and professional qualities and attributes to explain behaviour and its effectiveness.

$2.$ Identify and consider the implications of concepts and practices of effective management of self and others $($specifically human and relational$).$

$3.$ Apply appropriate people management techniques to the contemporary employment relationship.

Give me the best structure and recommendations to pass with a high mark.