MGT 212: Organizational Management Case study 2 Total marks: 10 TMB is Thailand's biggest bank. At...
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MGT 212: Organizational Management Case study 2 Total marks: 10 TMB is Thailand's biggest bank. At its sleek new headquarters in Bangkok, there are no plush executive chairs. Instead, everyone from the bank president to assistants use identical leather and steel ergonomic chairs. The subtle message: no one here has special privileges. The chairs, the open-space offices, and a contemporary design reflect the company's organizational culture that recognizes individual contributions but heavily emphasizes teamwork. González Abbey, the bank's director of human resources, says that this culture developed out of the need to integrate employees from the bank's many acquisitions and forge a single identity among employees and in the eyes of customers. "We want to reinforce the idea with our workers that achieving the group vision depend on everyone, not just on management, and we want to give clients the feeling that they are dealing with just one company, so they see no difference between the different companies in the banking group." Teamwork is crucial to the success of this approach. Managers are asked to foster cooperation and collaboration. All employees have both individual and collective goals. Anyone who wants to become a supervisor must meet the evaluation criteria that are heavily weighted toward people skills instead of technical skills. Whatever TMB is doing, it must be working. It was named by Trade magazine as one of the best workplaces in Thailand. And it was named as one of the country award winners for best banks by The Banker magazine. Discussion Questions 1. What benefits would there be to collaborate within a team in an organization (3 marks) 2. Why do you think teamwork is necessary to TMB's efforts to create a single identity? (3 marks) 3. How do identical office chairs and an open-space office contribute to the emphasis on teamwork in TMB? (4 marks) General Instructions: 1. Write all your answers in this document 2. Do not copy directly from the case, take the information and try to explain in your own words 3. All the answers should be based on this case only, no other external source can be used 4. Write all the group member's name and ID at end of all the answers 5. The complete case should be turned in by the team leader only within given deadline through Google classroom 6 Total marks: 10 MGT 212: Organizational Management Case study 2 Total marks: 10 TMB is Thailand's biggest bank. At its sleek new headquarters in Bangkok, there are no plush executive chairs. Instead, everyone from the bank president to assistants use identical leather and steel ergonomic chairs. The subtle message: no one here has special privileges. The chairs, the open-space offices, and a contemporary design reflect the company's organizational culture that recognizes individual contributions but heavily emphasizes teamwork. González Abbey, the bank's director of human resources, says that this culture developed out of the need to integrate employees from the bank's many acquisitions and forge a single identity among employees and in the eyes of customers. "We want to reinforce the idea with our workers that achieving the group vision depend on everyone, not just on management, and we want to give clients the feeling that they are dealing with just one company, so they see no difference between the different companies in the banking group." Teamwork is crucial to the success of this approach. Managers are asked to foster cooperation and collaboration. All employees have both individual and collective goals. Anyone who wants to become a supervisor must meet the evaluation criteria that are heavily weighted toward people skills instead of technical skills. Whatever TMB is doing, it must be working. It was named by Trade magazine as one of the best workplaces in Thailand. And it was named as one of the country award winners for best banks by The Banker magazine. Discussion Questions 1. What benefits would there be to collaborate within a team in an organization (3 marks) 2. Why do you think teamwork is necessary to TMB's efforts to create a single identity? (3 marks) 3. How do identical office chairs and an open-space office contribute to the emphasis on teamwork in TMB? (4 marks) General Instructions: 1. Write all your answers in this document 2. Do not copy directly from the case, take the information and try to explain in your own words 3. All the answers should be based on this case only, no other external source can be used 4. Write all the group member's name and ID at end of all the answers 5. The complete case should be turned in by the team leader only within given deadline through Google classroom 6 Total marks: 10
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1 The benefits of collaborating within a team in an organization can be seen in many areas One of the most important benefits is increased creativity ... View the full answer
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