MGT230 Chapter 13

Case Study - The Container Company

The Container Store has experienced tremendous growth. It has also been continually ranked among the very best companies to work for in Fortune Magazines annual survey of the 100 Best Companies to Work For. Early on, the companys co-founders recognized that people were the organizations most important asset. After hiring great people, the co-founders second most important managerial task was motivating them. While the retail industry typically has a turnover rate in excess of 70% within its sales force, the Container Stores is a fraction of that. As part of Fortune Magazines survey, 97% of the employees indicated people care about each other here. Tindell and Boone, the companys co-founders, created an environment of high motivation and performance by being clear about what is important in their organization, enabling employees to be high performers, rewarding them in multiple ways, creating a fair and stimulating work environment, and treating employees like the highly capable individuals that they are. According to Fortunes survey of employees, morale at The Container Store is exuberant.

Find evidence from the text on:

Inputs:

How did the organization motivate the employees with regards to the following?

• Recognition of Importance of Motivation

• Clarity about what important in CS

• Enabling Employees: Knowledge, Power, +

• Rewarding Employees

• Environment

• Treatment

Output:

What are the results that were gained from a motivated workforce?

• Growth

• Vote among 100 Best Companies to Work For.

• High Employee Retention

• High Employee Satisfaction

• High Employee Performance

• High Employee Morale REQUIRMWNTS : Find evidence from the text on: