Microsoft Corporation's approach to preparing project managers (which they term "program managers") is typical. There is neither an official training program for program managers nor guidelines that spell out requirements for writing specifications, scheduling projects, or making prototypes. Program managers can attend an optional, 3-week training session. Microsoft occasionally holds video taped luncheons where managers present their experiences. The videotapes then may be circulated. Program managers at Microsoft learn the job primarily by "doing it. Microsoft carefully selects and mentors the right people, then expects them to learn on the job. For about 90 percent of program managers, training happens by pairing a new program manager with an experienced, successful program manager, the other 10 percent receive formal training. 1.1. Do you agree with the strategy of Microsoft to allow their managers Justify your choice. train by "doing" it? (5) 1.2. Can this be applied to the design and commissioning of a crude oil refinery. Give reasons for your answer. (5)