Question: Microsoft is evaluating the costs of developing a new software product. The fixed development costs are $100,000,000, and the variable costs are $10 per unit.

Microsoft is evaluating the costs of developing a new software product. The fixed development costs are $100,000,000, and the variable costs are $10 per unit. Microsoft expects to sell 5,000,000 units in the first year. Additionally, customer support costs are estimated to be $20,000,000.

Requirements:

  • Calculate the total development and customer support costs for the first year.
  • Determine the cost per unit.
  • Analyze the impact of selling 1,000,000 additional units on total and per-unit costs.
  • Discuss the importance of managing customer support costs.
  • Recommend strategies for optimizing software development and support.

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