Question: Mike Based on all this, what do you think we should do next? Listen to and learn from customers and managers. Provide employees with more

Mike
Based on all this, what do you think we should do next?
Listen to and learn from customers and managers.
Provide employees with more autonomy.
Benchmark with external organizations.
Focus on additional quality improvements.
Q1
Upgraded finishing e
Hired new quality dire Q2
Quality training provid
Completed cross-trair
Joined leather workers
Q3
Reduced number of pr
Redesigned employee
Q4
Company-wide retreat
Implemented new shift
Replaced metal
Mike Based on all this, what do you think we should

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