Mind Space Technology Solutions is a medium$-$sized technology company that specializes

in software development. The company has experienced rapid growth in recent years,

expanding its customer base and entering new markets. However, with this growth came

challenges related to performance management, particularly in evaluating and developing its

workforce.

Mind Space Technology Solutions is struggling with its performance evaluation process, which

is perceived by employees as subjective and unfair. The current system relies heavily on annual

performance reviews, which are often rushed and lack meaningful feedback. The HR

department is tasked with revamping the performance evaluation process to make it more

objective, transparent, and aligned with the company's strategic goals.

There is a lack of alignment between employee goals and organizational goals at Mind Space

Technology Solutions. Many employees are unclear about how their individual contributions

impact the company's overall success. The HR department is tasked with developing a system

to cascade organizational goals down to individual employees and ensure that everyone is

working towards common objectives.

Mind space Technology Solutions recognizes the importance of employee development in

retaining top talent and staying competitive. However, the company's current approach to

employee development is ad$-$hoc and lacks a structured framework. The HR department is

tasked with developing a comprehensive employee development program that includes training,

mentoring, and career planning.

a$)$ What role can technology play in improving the performance evaluation process, and

what are the potential benefits and drawbacks. $(5$ Marks$)$

b$)$ How should Mind Space Technology Solutions communicate organizational goals to

employees to ensure alignment with individual goals.