Question: Mini Assignment 2: Chapters 3 and 4 Chapter 3 1. List the steps in the strategic planning process. 2. What is a core competency? 3.

Mini Assignment 2: Chapters 3 and 4 Chapter 3 1. List the steps in the strategic planning process. 2. What is a core competency? 3. What is SWOT analysis? 4. Establish two or three broad objectives for the hypothetical organization. Chapter 4 1. Define the term ethics. 2. What is morality? 3. Explain how a certain behavior could be legal but not ethical. 4. What role does trust play in a total quality setting? 5. Describe how managers can build trust. 5. Describe and differentiate among the following approaches to ethics best-ratio, black-and- white ratio, and full-potential ratio

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