MINI PEOJECT

TITLE: E-APPLICATION & SYSTEMS PROJECT

Development of an Online Used Cars Sales and Rental Ordering system Website IKE MOTORS OWNED BY ISAAC NEWMAN Ikes motors is a low-price used cars and Rental services with 4 garages in 3 cities in the Ghana. The company was founded in 2001 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the " Ikes Way" of doing business - a philosophy that applies to customer, co-worker, vendor, and community relations. In addition, all Garages feature a complimentary cafe with gourmet coffee, ice cream, fresh baked cookies and candy. Since 2001, Ike has built a strong customer loyalty by offering a vast selection of affordable Used Cars at their 4-physical garages, but last year they decided to expand in the realm of e-commerce and establish a presence on the Web. Their first step was to create simple advertisement pages on popular social media sites including Facebook, Twitter, Pinterest and Instagram. Then they hired a web development consultant to help them in designing and building their e-commerce business site. So that customer can purchase and order Used Cars online from home or anywhere through internet. The system reduces lot of work load for customer as well as Ikes Staff. By this online system the Cars can be directly delivered to customers address for checks with a mechanic on-board. The system functionality of products and orders is stored on server side in a web service. It is envisaged that the project will contain a lot of advanced modules which will make the back-end system very powerful. At the minimum, the website will have the following features: Order Module: The main purpose of the order module is to manage orders coming from customers. The order module will have the following features Features of order Module: Admin can manage the order Admin can edit/delete the order Admin can see the list of all order Customer can see order Customer Module: The main aim for developing this module is provide all the functionality related to customer. It tracks all the information and details of the customer. All type of CRUD (Create, Read, Update and Delete) operations of the customer will have to be developed. This is a role-based module where admin can perform each and every operation on data, but the customer will be able to view only his/her data, so access level restrictions has also been implemented on the project. Features of Customer Module: Admin can add new customer Admin can see the list of customer details Only admin can edit and update the record of the customer Admin will be able to delete the records of the customer All customer forms are validated on client side using JavaScript Customer will be able to see his details Customer will be able to update his details Product Module: The main aim for developing this module is to manage the data pertaining to the Used Cars. All products will be managed by admin and customer will be able to see the product. Admin can see the list of all the product and filter it according to the customers choice. Features of Product Module: Admin can manage the product Admin can edit/delete the product Admin can see the list of all product Customer can see product Features of Product stock Module: Admin can manage the product stock Admin can edit/delete the product stock Admin can see the list of all product stock Customer can see product stock Static Pages and other sections: Functionality performed by Admin user: These are the functionality performed by the admin users. Login For Admin Forgot password for Admin Edit Profile for Admin Change Password For Admin Logout Functionality Dashboard for Admin User Manage Product Adding New Product Edit the Exiting Product View details of the Product Listing of all Product Manage Order Adding New Order Edit the Exiting Order View details of the Order Listing of all Order Manage Customer Adding New Customer Edit the Exiting Customer View details of the Customer Listing of all Customer Manage Product Stock Adding New Product Stock Edit the Exiting Product Stock View details of the Product Stock Listing of all Product Stock Reports of the project Online Furniture Ordering Report of all Products Report of all Orders Report of all Customers Report of all Product Stocks Functionality performed by Customer user: Customer Registration: Any customer can register on website using the registration module. Customer Login: This is the login form, from where customer can login into the system Product Listing: Customer can see all the product listing from this form. Product Details: Customer can see all the product details from this form Cart: This is the cart form in this project. Shipping: This is the shipping form in this project. Customer Order: This is the customer order form of the product. Customer Order Item: This is the customer order for a car either rental or sale form where customer will be able to add order item. Change Password: This is the change password module from where customer change his account password. Home Page with good UI Home Page will contain a JavaScript animated slider for images banner About us page will be available which will describe about the project Contact us page will be available in the project Technology proposed for the project Online furniture Ordering System could be the following but not limited to those points below. HTML: Page layout has been designed in HTML. CSS: CSS has been used for all the designing part JavaScript: All the validation task and animations has been developed by JavaScript JSP: All the front-end logic has been written in JSP. Java: All the business logic has been written in Java MySQL: MySQL database has been used as database for the project

MAIN TASKS:

Review the part of Case Study pertaining to the payment system and incorporate the payment system that would best work for Ikes Motors into your website design. Additionally implement any other payment systems in the Ikes Motors website aside the ones proposed by Ike.

IKES MOTORS ( Contd) Ike hired the services of Elshadai I.T solutions to come up with a better website and to continue their payment and security systems for the company. After the systems were implemented, Customers were able to buy and ship from Ikes Motors to wherever in Ghana. As part of advertisement strategies Ikes Motors aligned with all social media platforms to reach out to a wider range of customers. Ikes Motors also attached a credit card payment method to their websites to handle payments of their products which would help the company to keep track of customer payments and personal information. The IT consultant warned Ike about frauds that comes in the form of credit card charge backs. Customers using credit cards and other online forms of payments (that access credits cards and banks accounts) can request that charges be removed. The Fair Credit Billing Act (FCBA) allows consumers to dispute purchases. A customer can request that a charge be removed for two reasons: The card is stolen or otherwise used without legal cardholders permission The customer doesnt believe that you fulfilled your obligation in delivering the product. (You either didnt deliver or delivered a different Used Car as promised). Mistakenly delivering an incorrect product isnt a true case of fraud, but it does lead to charge backs.it becomes fraud if you indeed send the correct Car but the customer insists that if its not shipped. Competitors in the Car sales and Rental business began to look for hackers to slow down the rate at which orders were flooding at Ikes Motors website, consequently leading to denial of service (DOS) attacks on the website. Which prevented the customers who ordered furniture to be delayed in getting responses for their ordered goods. Secondly customers began losing their money on the purchases due to masquerading attacks that was blended in Ikes Motors e-commerce website which redirected payments to the hackers created site to deny customers of purchases. The customers were also redirected to similar sites that were impersonating (Mirror Websites) Ikes Motors website which took their personal information and credentials. As a result, a lot of these loyal customers lost their trust in the E-commerce website they have trusted for years which resulted in Ikes Motors losing about 45% of their online presence and customer orders. These incidents have put Ikes Motors into a big frustration and need urgent security measures to cater for their websites as many of their customers are opting out of their websites and discrediting the sites to other potential customers.