MIS 446 Continuous Improvement Program (CIP) The Features of CIP: There is a continuing search for better ways of doing things. The approach tends to be organized around a company-wide program of activities. This program often takes place under the banner of Total Quality Management and is regarded as the domain of quality. The ERP implementation tends to be project focused, with a beginning and an end. Continuous improvement is part of the day-to-day work activity for which time is made available. The approach tends to be organized around a company-wide program of activities. Continuous Improvement Program is the logical extension of the implementation project. It enables the rough practices that were developed in the artificial situation of the project team environment to be refined and tuned within the reality of day-to-day operations by those who are in the best position to effect the change: those doing the work. Continuous improvement teams form to deal with a specific issue or set of issues. The team may have a process focus, whereby they are looking at a specific process and ways that it carbe improved. This reflects the fact that much of the work is carried out by individuals who work in consultation with others. The features of a Continuous Improvement Program are focusing upon the management of change. This reflects the fact that much of the work is carried out by individuals who work in consultation with others. Continuous improvement teams form to deal with a specific issue or set of issues. The team may have a process focus, whereby they are looking at a specific process and ways that it can be improved The O-A-P The Objective of CIP is to become More Competitive, Lowering Cost and Improve Customer Satisfaction The Approach adopted for that may consist of a company-wide continuous improvement program, to reduce non-conformance in all activities. This requires: Understanding of the business, the process making up the business, the implications of the change - Focus deploying planning, implementation and control. All this is not possible without active Participation of: All people within the organization, requiring: individual understanding and awareness (by effective communication) and responsibility (for action); recognition for success; with management commitment and leadership. ed States) To Do: Read the given caselet, Involve in active research and investigation of Caselet's Subject Matter, and delineate the given queries. Q-1 What is CIP? Q-2 What is the role of Continuous improvement teams in CIP? Q-3 Delineate / Describe key Features of effective and efficient CIP? Exer. Create the Structured Table, compiling its Objectives, Approach and Participants with their requirements