MM has a queuing problem where customers who line up to pay their selections form the waiting line. The MM system consists of an arrival rate of 8 per hour according to a Poisson distribution, and service times are on average equal to 8 minutes per customer. What is the number of customers waiting in the queue on average? a.0.952 O b. 0.152 O c. 4.0 O d. 3.2 O e. 0.687 QUESTION 19 Given an actual demand this period of 120, a forecast for this period of 90. and an alpha of 0.4. what would the forecast for the next period be using exponential smoothing? 108 O 102 O 96 105 98 QUESTION 20 The potential restaurant customer who says to her husband on arrival to the restaurant, "The line looks too long: let's ea first-in, first-out random departure O renege O frustration balk QUESTION 21 Adding a complementary product to what is currently being produced is a demand management strategy used when: O price increases have failed to bring about demand management. demand exceeds capacity the existing product has seasonal or cyclical demand. capacity exceeds demand for a product that has stable demand. efficiency exceeds 100 percent. QUESTION 22 The Overton Hotel in Lubbock has the Following Characteristics. Find the Hotel Management Effectiveness. Characteristic/Variable Business convention Association Hotel Customers [B] Hotel Customers [C] Custommers for this day (D) 200 room nights rented (D.) 800 room nights rented (D.) Average price/room night (P) $60 (P.) $80 (P Variable Cost/Room night (V) $30 $30 Maximum price/room night $104 $100 Max rooms available for sale this day 500 room nights available 1000 room nights available O 50% O B4% 25% 43% O 75% Proctorio is sharing your screen. Stop sharing Hide