Question: Mo is working on a presentation at work about the benefits of moving to a new Customer relationship management ( CRM ) system. Although it'll

Mo is working on a presentation at work about the benefits of moving to a new Customer relationship management

(

CRM

)

system. Although it'll take some effort to learn, he wants his coworkers to see that the new CRM will be cheaper, more reliable, and will offer features that their current system lacks. Why did he choose a topical organizational pattern for this presentation?

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