Model that involves five steps: $(1)$ refer to past feedback; $(2)$ describe current performance; $(3)$ describe desired performance; $(4)$ get a commitment to the change; and $(5)$ follow up$.$

$[$ Choose $]$

Consists of the shared values and assumptions of how its members will behave.

$[$ Choose $]$

An organizational development $($OD$)$ technique designed to help work groups operate more effectively.

$[$ Choose $]$

The process of developing the necessary skills to perform the present job.

$[$ Choose $]$

The ongoing process of evaluating employee job performance.

$[$ Choose $]$

Formal systems for collecting, processing, and disseminating the information necessary to aid managers in decision making.

$[$ Choose $]$

The ongoing planned process of change used as a means of improving the organization's effectiveness in solving problems and achieving its objectives.

$[$ Choose $]$

An organizational development $($OD$)$ technique that uses a questionnaire to gather data that are used as the basis for change.

$[$ Choose $]$

Involves the variables of intensity, source, and focus, which together explain why people are reluctant to change.

$[$ Choose $]$

A state of mind based on employees' attitudes and satisfaction with the organization

$[$ Choose $]$