Question: Model the above as is process in BPMN . Keep in mind that the purpose of this BPMN diagram is to serve as

Model the above "as is" process in BPMN. Keep in mind that the purpose of this BPMN diagram is to serve as a means of communication between InsureITs managers and claims handlers, and the business and IT analysts who have to re-design and automate this process. Q2.20 points Classify the activities in this process into three categories: "value adding" (VA), business value-adding (BVA) and non- value-adding (NVA). Q3.15 points Calculate the cycle time efficiency of the as-is process. You can assume a working week of 40 hours. In case there is missing information, you can make assumptions about the missing information (e.g. assume a given processing time for a task). In this case, you have to explicitly state your assumptions. Q4.10 points Identify at least 3 issues in the above process. Q5.20 points Draw a "to-be" BPMN model that incorporates your proposed changes. Q6.15points Calculate the improved cycle time.

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