Question: Module 2 professional relationships- assignment 2.12 positive communication 1. write 2 open-ended questions 2. write 2 closed questions 3.write 2 probing questions 4. write 2

Module 2 professional relationships- assignment 2.12 positive communication

1. write 2 open-ended questions

2. write 2 closed questions

3.write 2 probing questions

4. write 2 indirect questions

5. write 2 leading questions

6. write 2 Alternative questions

7. Turn these negative phrases into positive ones.

a. I will only be back in the office on Dec 10th

b. You must pay the delivery charges

c. I don't think I can offer you a better deal than 20% off

d. Is this car too expensive for you?

e. If you wait till Monday, the promotion will be over.

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