Module 5 - Emails and Memos Activity 2 - Message Openers Compare the following sets of message openers. On a separate sheet select the letter of the opener that illustrates a direct opening and write only the correct one. 5 pts each. 1. An e-mail message inquiring about web hosting: _a. We are considering launching our own Web site because we feel it is the only way to keep up with our competition and make our product more visible in a crowded market. We have a lot of questions and need information about web hosting. _b. Please answer the following questions about hosting our new Web site, which we hope to launch to increase our product visibility in a crowded market. 2. An e-mail message announcing an in-service program: _a. Employees interested in improving their writing and communication skills are invited to an in-service training program beginning October 4. _b. For the past year we have been investigating the possibility of developing an in-service training program for some of our employees. 3. An e-mail message announcing a study: _a. We have noticed recently a gradual but steady decline in the number of customer checking accounts. We are disturbed by this trend, and for this reason I am asking our Customer Relations Department to conduct a study and make recommendations regarding this important problem. __b. Our Customer Relations Department will conduct a study and make recommendations regarding the gradual but steady decline of customer checking accounts. 4. A memo announcing a new procedure: _a. It has come to our attention that increasing numbers of staff members are using instant messaging in sending business messages. We realize that I often saves time and gets you fast responses, and we are prepared to continue to allow its use, but we have developed some specific procedures that we want you to use to make sure it is safe as well as efficient. __b. The following new procedures for using instant messaging will enable staff members to continue to use it safely and efficiently. Module 5 - Emails and Memos Activity 2 - Message Openers Compare the following sets of message openers. On a separate sheet select the letter of the opener that illustrates a direct opening and write only the correct one. 5 pts each. 1. An e-mail message inquiring about web hosting: _a. We are considering launching our own Web site because we feel it is the only way to keep up with our competition and make our product more visible in a crowded market. We have a lot of questions and need information about web hosting. _b. Please answer the following questions about hosting our new Web site, which we hope to launch to increase our product visibility in a crowded market. 2. An e-mail message announcing an in-service program: _a. Employees interested in improving their writing and communication skills are invited to an in-service training program beginning October 4. _b. For the past year we have been investigating the possibility of developing an in-service training program for some of our employees. 3. An e-mail message announcing a study: _a. We have noticed recently a gradual but steady decline in the number of customer checking accounts. We are disturbed by this trend, and for this reason I am asking our Customer Relations Department to conduct a study and make recommendations regarding this important problem. __b. Our Customer Relations Department will conduct a study and make recommendations regarding the gradual but steady decline of customer checking accounts. 4. A memo announcing a new procedure: _a. It has come to our attention that increasing numbers of staff members are using instant messaging in sending business messages. We realize that I often saves time and gets you fast responses, and we are prepared to continue to allow its use, but we have developed some specific procedures that we want you to use to make sure it is safe as well as efficient. __b. The following new procedures for using instant messaging will enable staff members to continue to use it safely and efficiently