Module 6: Assignment Troubleshooting Process This homework explores the modern help desk environment, common problems reported with personal computers, and a Help Desk's approach to troubleshooting. Research the following topics related to handling computer-related problems in a business environment using your textbook and multiple web sites: . .Research popular help desk software: Consider both Open Source and Commercial Help Desk software. o List 5 Help Desk products and describe their functionality. . Research the most common help desk calls associated with personal computers: . Consider that if you are aware of common problems and document them, this will lead to faster resolution for the user. . List and describe the top 10 most common problems reported to the Help Desk in a business environment related to personal computers. . Research common approaches to troubleshooting: Consider both general troubleshooting and computer-specific troubleshooting models. . All troubleshooting approaches have some commonality Plan should include a summary of your findings: two+ paragraphs minimal five hundred words Introduce the subject matter at the top of the document, additional details in the body, and your thoughts with a conclusion at the end. Cite your sources were referenced in the document and then a References section at the end of your document