Monita Terrazi, in Housekeeping, has tracked defects in room cleaning. Interpret the data and determine whether...

 

  

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Monita Terrazi, in Housekeeping, has tracked defects in room cleaning. Interpret the data and determine whether or not corrective action is needed. Provide some insight as to how Monita may be able to improve the performance of the housekeeping staff. = 100 = 19.844 Lower Control Limit = - Z = 100-3*19.844 = 40.468 Central Control Limit = = 100 %3D Upper Control Limit = + Z = 100+3*19.844 = 159.532 Number of Defects 160 140 120 100 80 60 40 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Monita Terrazi, in Housekeeping, has tracked defects in room cleaning. Interpret the data and determine whether or not corrective action is needed. Provide some insight as to how Monita may be able to improve the performance of the housekeeping staff. = 100 = 19.844 Lower Control Limit = - Z = 100-3*19.844 = 40.468 Central Control Limit = = 100 %3D Upper Control Limit = + Z = 100+3*19.844 = 159.532 Number of Defects 160 140 120 100 80 60 40 20 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20