Question: Most banks implement customer retention programs aimed at their best customers. They do this because they know that retaining customers usually results in a product

Most banks implement customer retention programs aimed at their best customers. They do this because they know that retaining customers usually results in

a product development growth strategy.

an operational advantage.

opportunities for diversification.

increased long

-

term profits.

more clearly defined market segments.

Most banks implement customer retention programs aimed at their best customers.

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