Most collective bargaining agreements contain arbitration as the last step in the grievance process to resolve a dispute in the workplace. An arbitration is similar to a court hearing and the arbitrator’s decision is binding. However, the use of mandatory arbitration in nonunion settings is a controversial practice.

In this discussion, analyze the similarities and differences between the acceptance of using arbitration in a union labor contract, and the controversy surrounding the use of mandatory arbitration in a nonunion environment. Then, compare the advantages and disadvantages of using arbitration in general for resolving workplace disputes.

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Arbitration is a form of alternative dispute resolution used in labor contracts as the last step in the grievance process to resolve disputes in the w... View the full answer