Question: Moving to another question will save this response K Question 3 of 4 Question 3 points Save Ans The local Department of Motor Vehicles issues

Moving to another question will save this
Moving to another question will save this response K Question 3 of 4 Question 3 points Save Ans The local Department of Motor Vehicles issues new licenses and renews licenses. (See the diagram below.) The office receives 110 customers per hours. All customers first see a receptionist. The receptionist directs them in one of three directions. 75% go directly to issue License (staffed by 9 workers) where a new photo and license are done. 15% are required to take an eye test (staffed by one worker) and 10% must first take a multiple-choice electronic written test (on one of three computers). Only 85% of people pass the eye test and the remaining 15% exit. The customers who pass the eye test proceed on to the Written Test. 10% of the people who take the written test fail it, while 90% pass the test and then proceed to issue License. Workers Activity time per worker (min) Reception 1 0.4 Eye Test 1 in Written Test 3 15 Issue License 9 6 What is the implied utilization of the issue license (as a %)? TOD 9044 38

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