Question: Mrs. Alaa works on developing staff training programs in Al Bustan Hotel to improve the services provided by the hotel She has been working their

Mrs. Alaa works on developing staff training programs in Al Bustan Hotel to improve the services provided by the hotel She
has been working their since 1990 and she mainly uses customers feedback on social media & customer complaints to
forecast future training needs. The method used by Mrs. Alaa is:
Select one:
a. Delphi
b. Judgmental
C Associative models
d. Time series

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