Question: Mrs . Brown learned about a new MA - PD plan that her neighbor suggested and that you represent. She plans to switch from her
Mrs Brown learned about a new MAPD plan that her neighbor suggested and that you represent. She plans to switch from her old MA HMO plan to the new MAPD plan during the Annual Election Period. However, she wants to make sure she does not end up paying premiums for two plans. What can you tell her?
Question Answer
a
She only needs to enroll in the new MAPD plan and she will automatically be disenrolled from her old MA plan.
b
It is illegal for a marketing representative to sell her an MAPD plan before she completes a voluntary disenrollment form and you can offer to help her do so before you assist with the new enrollment, but these must be during two separate appointments.
c
She must wait until the MA Disenrollment Period and then she will be able to disenroll from the MAHMO and select the MAPD plan.
d
She will need to complete a disenrollment form the month before she wants to submit her application for the new plan to ensure she does not end up with two plans.
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